Diners Club Franchises at the Americas Regional Conference

Americas Regional Conference in Miami

At Diners Club International®, our purpose as a company is to partner with franchises, ideally on an exclusive basis, in the service and care of franchise clubmembers (both corporate and consumer). We aim to grow by turning the ordinary into extraordinary within our club.

After just over 90 days at Diners Club, I had the good fortune to host the Americas Regional Conference in Miami on April 23-24, 2013. We were joined by senior executives from our franchises in the region and senior executives from Diners Club and Discover Financial Services. The overarching theme of the conference was “Fostering Innovation and Creating Engagement,” and we were delighted by the level of participation and relevance of the ideas presented during the event. The theme of innovation and engagement will continue throughout the year, and it will be an integral part of our journey.

Another remarkable ingredient was the outstanding atmosphere generated by the high level of camaraderie, openness and energy at the meeting. It really felt like a club and this is what makes the relationship with our franchises unique and not replicable. This meeting further reassured that our network is in a great position to grow and deliver on our ambitious objectives for the upcoming years.